Kapray offers shipping nationwide with the promise of delivery within 3 working days. A cash-on-delivery facility is also available. Delivery is free if the order exceeds PKR 2000. If not, a surcharge will need to be paid according to the City.
The privacy of our customers holds the utmost importance to us. We apply all necessary measures to protect your personal information to the best of our ability. Any details that you provide (such as your name, address, e-mail ID, phone number, payment preference, Credit/Debit card details) are utilized on our end to process your order with absolute precision.
We do not reveal your information to third parties. If we employ a third party or affiliate to perform any services on our behalf, we may share certain info but in a contained manner with contractual agreements binding them to keep your information safe. We do not sell your personal information to anyone.
Returns and Replacement
Returns and replacements are possible if managed within 14 days of purchase with the tag intact. Any item with a manufacturing defect will be refunded by Kapray. Before shipping any returns you need to contact our Customer Care Department at firstname.lastname@example.org or call us at 03411119696.
Place an order on your desired items after logging in to your Kapray Online Account.
Kapray gives you the option of paying via Credit Card or through our Cash-on-delivery facility.
You can log in to your Kapray Online Account to view your order tracking history.
Updating Account Information
Customer contact information needs to be accurate for the order to be processed and delivered at the eartliest.